Testimonials

Grandy & Associates has been providing business training to the trades industry for over 35 years. We work with all home service companies including HVAC, plumbing, electrical, home lock and security, Pool and spa, hardscaping, landscaping, carpet cleaning, home remodeling and more.

Our trainers have a unique ability to connect with the companies they’re working with period they all have industry experience and our clients regularly tell us how easy we are to work with in their testimonials. Many of the clients that we work with have attributed their financial success to the principles learned in some of our programs. In many cases company owners will start to work with us as they’re trying to figure out if they can even save their company. Through their testimonials we learned that not only have they saved their company but they’ve increased their profitability and put the company in a position to be able to sell it when they’re ready. I’m sorry you don’t want to continue doing this work until the day you die. You work hard all of your life and too many times your retirement ends up being tied up in used trucks and tools. Our customer testimonials prove that our business training allows business owners to establish proper pricing and cash flow management. Once they understand the impact of loss materials and non billable time as well as how to properly manage their team, they can increase profitability in ways they never thought possible. Our customers tell us that our training is engaging and interesting. Since many business leaders are oftentimes in the field moving around, they’re not always excited about sitting for long periods of time and learning. Whether our programs are in person, virtual or on demand, interaction is critical.

Our customers also tell us in their testimonials that they appreciate the fact that they can apply everything we teach immediately. In our planning for profit workshop they value the fact that they actually create a full financial model in the two days that they’re at the workshop. Most other programs simply have them sit through and listen to content all day long and then they have to go home and try to apply it. Reality says that if we do this you will go home, get busy, and go back to doing things the way that you have in the past. Since the planning for profit workshop involves you’re creating a full financial model of your company, you know exactly what your break even rates are and what proper labor pricing needs to be to cover your cost of operation as well as generate the profit you’re looking for before you leave the workshop. Everything we talked about is already applied to your company. You can go home and start implementing the ideas immediately. They also tell us that they appreciate the way that we can identify some of the black holes in their company that is costing them hundreds of thousands of dollars each year. It’s impossible to fix these things if you don’t know about them. In many cases they tell us that you would think that an area that’s costing them that much money would be blatantly obvious. But until you look at it in black and white as they’re creating their own model, it’s just not evident.

In other programs our clients tell us in their testimonials that they never really wanted to have a service department in their company but only had it because they needed to service the equipment they were installing. They felt that it was a lost leader and a necessary evil. Once they got through the principles that we’re teaching them in our planning for profit workshop and our service department management, they could see that in many cases their service department was the only area of the company that was making money and that the profit that it was generating was carrying the entire company period now that they’re aware of this issue they can go back and fix the problem areas in other areas of the company and continue to work on increasing the profitability of the service department as well.

Our clients also tell us that they value the flexibility in obtaining the training in a number of different methods. Some of them like the fact that they can come to an in person training program that we’ve got scheduled around the country while others like the fact that they can attend live instructor LED virtual training as well. When it comes to their employees they value the fact that they can have their team members attend self-paced on demand training from their offices. They don’t have to pay to have their technicians travel to some remote location and then lose the productivity of that individual for the time that they’re gone period since our training programs have lessons that are shortened to the point, they can complete one or two lessons and then get on with their day. The next day they can come back and complete another one or two lessons. They like the fact that this allows their team to learn about the products and services that they offer and then apply it immediately in small chunks. They’re not having to drink out of a fire hydrant and then forget most of what they just picked up.

Still other clients told us that they were looking for training for their team members and after looking at every other source for training available throughout the US, they determined that the Grandy & Associates training programs were the best available. 

Take some time and listen to the testimonials that our clients have given us over the years period the one thing that’s consistent is that they are always thrilled with the programs, the content, and the instructors and highly recommend our training programs to anybody else in their trade. Check out the programs and you will find that you will be recommending them as well.